Achieve Results Through Workplace Accountability
The Business of Accountability™ provides leaders and managers with a workplace accountability system that promotes trust and transparency, improves performance and productivity, and achieves business results. My workplace accountability system is an information and communication system that gives employees what they want and need most, direction and confirmation.
Direction provides reassurance that they are on the right path as well as opportunities for course correction.
Confirmation through consistent communication about how well they are performing and the value of their work promotes engagement and engenders loyalty.
If you manage people, lead a team, or hold a position that requires you to achieve results through others, a workplace accountability system can help and this blog is for you! Blog content covers topics associated with accountability including trust, performance, engagement, behavior styles, productivity, goals, and getting results.
People, especially exemplary performers, thrive in an environment where expectations are high and people are held accountable for results. So, it makes sense to implement a sustainable workplace accountability system and create a high performance environment. Organizations benefit from increased productivity, decreased turnover, and enhanced employee engagement when they develop a culture of accountability that benefits both employees and managers.
What is accountability?
Accountability and responsibility are often used synonymously, but I think of it like this. We have many responsibilities, but typically we are “held to account” for a few that have consequences, either positive or negative.
n. The state of being accountable or answerable; responsibility for the fulfillment of obligations; liability to account for conduct, the fact or condition of being accountable.
Accountability promotes trust, transparency, and innovation.
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I am a Performance Improvement Specialist and Accountability Zealot with more than twenty years of experience working with companies from a wide variety of industries. I have fulfilled the roles of Sales Training Manager, Performance Manager, Learning and Development Specialist, Sales Trainer, and Teacher. I started The Business of Accountability™ blog in January, 2021 to help leaders and managers increase productivity by improving systems and processes that influence performance and impact business results.
M.A. in Education
Human Performance Improvement, ATD
Certified Professional Behavior Specialist, DISC
Instructional Design and Technology, UGA
Certified Facilitator-Strategic Selling and Conceptual Selling, Miller Heiman
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