Motivation - nonsense. All that people need to know is that their work is important. W. Edwards Deming. Communication from leaders is the key.
The cost of neglecting accountability is high. Lack of Accountability results in disengaged employees, low productivity, low morale, and high turnover. Unfortunately, these are lagging indicators associated with managers who set vague or unclear expectations and fail to hold people accountable for results.
Managers are the key to solving workplace communication problems. This article provides guidance for improving communication and performance.
My journey to becoming an Accountability Advocate. Many of you have experienced similar unintended consequences in the workplace but might not recognize them as the result of a lack of accountability.
Coaching for accountability should be frequent and focused. Employees who receive daily feedback are three times more likely to be engaged.
Managers' engagement in onboarding establishes priorities, facilitates learning, confirms progress, and promotes a high performance culture.
Successful managers appreciate the push and pull that is inevitable when all of the behavior styles are represented. A behaviorally diverse team is strong, healthy, and productive. Embrace the differences, set high expectations, and hold employees accountable for results.
Managers who dictate and micro-manage employees are sending the message, "I can't trust you." Managers who are unpredictable and moody send the message, "You can't trust me."
The Business of Accountability System™ promotes a system built on trust that is mutually beneficial for both employees and managers.
The Business of Accountability System™ provides leaders and managers with a process for identifying their most import business drivers and holding employees accountable for achieving results.