The cost of neglecting accountability is high. Lack of Accountability results in disengaged employees, low productivity, low morale, and high turnover. Unfortunately, these are lagging indicators associated with managers who set vague or unclear expectations and fail to hold people accountable for results.
Managers who dictate and micro-manage employees are sending the message, "I can't trust you." Managers who are unpredictable and moody send the message, "You can't trust me."